Compliance Gateway for licensed dispensaries

The dispensary assistant built to refuse.

Hi answers only from what you approved, and blocks product, price and effect questions before a word leaves the system.

Hi doesn't guess. Hi knows its permissions. Hi escalates uncertainty. Hi explains important actions. Humans remain in control.

Green Leaf Dispensary — ask pagelive preview

What time do you close tonight?

9:00 PM PT.

Approved source: store hoursALLOW

Do you take an out-of-state medical card?

Yes, with a valid government photo ID.

Approved source: ID policyALLOW

What's good for sleep?

"I'm not permitted to answer that — I've passed it to Marcus."

Rule: product, price and effect questionsBLOCK
The front desk today

The same twenty questions, all day, off a skeleton crew.

Hours, directions, ID and medical-card rules, cash vs card, delivery zones, veteran discounts. Each one pulls a budtender off the floor, or goes unanswered after close.

An illustration of overlapping phone calls, sticky notes and a paper checklist clipboard, representing a dispensary front desk running on scattered, disconnected tools.
Today it's patched with a voicemail box nobody clears, a Linktree of PDFs and a group chat. Then a budtender guesses on the phone.

Staff ask the same questions

Employees ask managers the same SOP questions every shift. Checklists live on a clipboard, not in a record.

The owner finds out days later

What actually happened on the floor reaches the owner days later, if at all.

The Compliance Gateway

Every answer passes through a rule, not a mood.

Hi doesn't decide what it's allowed to say. A deterministic gateway does, on every single exchange, before anything reaches a customer.

01

A question comes in

Text, voice or the ask page — from a customer, a budtender or the owner.

02

Hi checks its approved sources

Only the Knowledge Base you built and approved. No open web, no invented facts.

03

The Compliance Gateway rules

A deterministic check, not a guess, decides what Hi is permitted to say.

04

Every step is logged

Question, source, verdict and outcome land in the Audit Log — inspector-ready.

Five outcomes. Never a guess.

ALLOWLIMITEDAPPROVAL REQUIREDESCALATEBLOCK
An illustration of documents flowing into a locked, labeled archive, representing the Knowledge Base of store hours, ID rules and policies that Hi is permitted to draw from.
Hours, ID rules, delivery zones, SOPs — the only material Hi is permitted to answer from.
The Knowledge Base

If there's no source, Hi says so.

Hi answers only from what you upload and approve during onboarding. Ask it something outside that set and it says it doesn't know. It will not fill the gap with something that sounds right.

  • Every claim traces back to a source you approved.
  • Nothing is invented to sound confident.
  • Updates to a source update every future answer.
Why not just add another tool

Built for the one thing your license can't survive.

No POS, no migration

Hi runs beside Dutchie, Flowhub or Cova. No integration project, no switching cost, no new register workflow.

An audit trail, not a transcript

Every answer keeps its source, its verdict and its approver. That is what an inspector asks for first.

Handles what comes in, too

Marketing tools push messages out. Hi answers what customers and staff ask, on the floor and after close.

You see every answer first

Shadow Mode and the Simulation Lab show what Hi would have said before it says anything live.

Pricing

One price per location. One activation fee.

Per location

$299 /month

Covers the Compliance Gateway, the Knowledge Base, Shadow Mode and the Audit Log for one storefront. No annual commitment.

Activation

$499 one-time

The onboarding interview, the first Knowledge Base build and the Simulation Lab run before Hi ever talks to a customer.

Licensed cannabis retailers only. There's no free trial — Shadow Mode against your own approved sources is the closest look before you turn Hi on.

Watch Hi refuse the question you're most worried about.

The Green Leaf Dispensary preview above runs on the same Compliance Gateway every location gets.

See Hi refuse